Crew Controller

End date: 24, May 2022

Location: Birmingham / Type: Full Time

We’ve taken to the skies and are looking for people who are passionate about aviation with a customer focused mindset and problem solving mindset to join our busy Flight Operations OCC team as Crew Controllers. This role will be shift based, working a mixture of days and nights.

About us

We’re on a journey as a new company taking the much-loved flybe brand into a new era. Putting our customers and team mates at the heart of everything we do, our motto is ‘smile and go the extra mile’..

We are in the business of serving the demand for faster and easier connections in a friendly, responsible, and sustainable way.  Our talented people are the key to our success and future ambitions, come and join our super hardworking and  friendly  team.

 We’re inclusive and at flybe you can really be yourself.  We celebrate and value the differences that make us all unique               

Role purpose

As a Crew Controller, you will ensure the use of aircrew is both safe and cost effective. You will manage published rosters, the complement of crew, and suitability of duties.

You’ll be both proactive and reactive, and be able to think quickly to maximise resource and mitigate disruption to our customers. You’ll monitor crew activity and make key decisions to maintain statutory compliance and our punctuality targets.

Key responsibilities:-

  • Acting as a key point of contact for flybe Aircrew, Planning and Training teams.
  • Rearraanging rosters to meet circumstances such as flight changes and absences.
  • Interpreting information and disseminating that to colleagues.
  • Ensuring that crew rosters are accurately maintained in accordance with our approved Flight Time Limitations scheme.
  • Seeking cost effective solutions to problems.
  • Creating, interpreting and distributing statistical and regulatory reports.
  • Escalating any risks or instances of non-compliance.
  • Arranging hotel and transport requirements for crew on an ad-hoc basis.
  • Supporting OCC Controllers in management of workload and reactivity to any incidents.

About you

You’ll  either come from a  similar role within airline operations  where you have used crew scheduling software or maybe from a Flight Crew or Cabin Crew background with an understanding of Flight Time Limitations.

We will also consider people who are passionate about aviation who would like their first step into a busy and exciting airline environment and who can demonstrate some knowledge gained of the industry through study or similar.

We’d like to see experience of when you have worked in fast paced, dynamic environment where you’ve had to prioritise work and meet tight deadlines. An ability to think creatively and solve problems will be also key, along with being able to show dedication to complete a task

It goes without saying that you’ll be a team player with a  flexible , positive and can-do attitude and excellent  and written communications skills.

In return, we’ll offer you an environment where you can really thrive and be part of a high performing team. It’s a really exciting time to join the business where you will have the ability to make an impact and help Flybe be successful.

Things to know

The closing date for this role is 24th May 2022 but please don’t delay in sending your CV as we’d love to start reviewing applications straight away and may close the advert early if we receive a sufficient number of applications.

You must have the eligibility to live and work in the UK









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